Prodocs Solutions Ltd (BSE SME)

IPO Details

Key Performance Indicators (KPI)

Company Financial (In ₹Crore)

About Company

Incorporated in March 2019, Prodocs Solutions Limited operates in the IT-enabled services (ITES/BPO) sector, with a strong focus on the non-voice BPO segment. The company delivers a broad suite of outsourced services, including Indexing Services, Title Services, e-Publishing, and additional business support solutions such as finance & accounting and litigation support.

Global Service Delivery

Prodocs provides offshore BPO solutions designed to meet the requirements of clients primarily located in the United States and Australia. Its domain expertise and process-driven execution enable consistent, high-quality services across different industries.

Operational Capability

The company employs a workforce of over 1,000 professionals, operating mainly from its delivery center in Mumbai. This infrastructure supports efficiency, scalability, and the ability to handle high-volume and time-sensitive projects.

The company holds globally recognized certifications—

• ISO 9001:2015 (Quality Management)
• ISO 14001:2015 (Environmental Management)
• ISO 27001:2022 (Information Security Management)

These certifications ensure strong process discipline, environmental responsibility, and stringent data security aligned with international standards.

Service Offerings

Title Services

Provides title insurance support and related information services essential for real estate and mortgage settlement processes in the U.S. and certain international markets.

E-Publishing

Offers end-to-end digital publishing solutions, covering multiple aspects of content processing and digital formatting.

Indexing Services

Delivers indexing and data-processing services to clients in the U.S., Australia, and the U.K. This includes processing traffic citations, rebate coupons, medical forms, and various other document types.

Strength

Integrated Service Offerings Across Multiple Domains: The company delivers end-to-end solutions across Indexing, Title Services, e-Publishing, and Litigation Support, enabling clients to receive seamless, cohesive, and high-quality outputs from a single provider. This integrated model reduces operational complexity, improves turnaround time, and ensures consistent service standards supported by global expertise, proprietary technology, and ISO-certified processes.

Strong Commitment to Quality, Compliance & Data Security: The company maintains rigorous process discipline through ISO 9001:2015 (Quality Management), ISO 14001:2015 (Environmental Management), and ISO 27001:2022 (Information Security) certifications. Robust data protection practices, structured project methodologies, and adherence to industry standards ensure reliability, security, and superior service delivery—building long-term client trust.

Experienced Team with Deep Domain Expertise: A highly skilled team with extensive corporate and industry experience enables the company to provide tailored, insight-driven solutions to clients. Their knowledge of best practices, collaborative working style, and ability to understand diverse business needs help deliver strategic, effective, and customized outcomes—strengthening client relationships and contributing to successful project execution.

Weakness

Exposure to Foreign Exchange Fluctuations: The company’s strong reliance on international markets makes it vulnerable to currency volatility. Depreciation in key foreign currencies (USD, GBP, AUD) against the INR can reduce revenue and squeeze margins, as most expenses are incurred in INR. Although hedging strategies are used, they may not fully offset currency risks and may sometimes result in additional financial losses.

Delays in Statutory and Regulatory Filings: There have been past delays in filing statutory dues and returns such as EPF, ESIC, GST, PF, PT, and TDS. These delays—caused by technical issues and internal lapses—have resulted in penalties and interest charges, exposing the company to compliance risks.

Ongoing Legal Proceedings: The company, along with its Promoters, Directors, KMPs, and related entities, is involved in multiple pending legal cases across various judicial and regulatory forums. These proceedings may divert management attention, require financial resources, and any adverse outcome could negatively impact the company’s business, reputation, financial condition, and results of operations.